If your EPG (LiveTV Guide) Is Not Working

Start at Step One - Move on to the next step until you get to the step that worked

-First Like Always With Any Issue, make sure to check "Server Status" on the website to see if there's an issue posted. If there's an issue on our end we post within the first hour.

1) - Update EPG Manually - ( In JLTV App Settings - EPG - UPDATE EPG)

2) - Clear Cache - (In Your Devices Android Settings - Applications - Manage Applications - Managed Installed Applications - Clear All Application Caches - CONFIRM) 

3) Clear Data *IMPORTANT You MUST have you JLTV app login information ready to enter before doing this step) 
      (In Your Devices Android Settings - Applications - Manage Applications - Managed Installed Applications - Scroll Down and Select JLTV - Clear Data - CONFIRM) 


  • 0 brukere syntes dette svaret var til hjelp
Var dette svaret til hjelp?

Relaterte artikler

If your video is freezing but your sound is not

Channels usually freeze (Not Buffer) and sound usually continues because this is the primary...

If Your Service Is Not Working (Constant Loading - No Video/Audio or Unable to Log-in to the app)

DO NOT SKIP - Check our server status (We post here is there are any issues on our end. Always...

If you are getting "ERROR" while logging into the app

This can only mean one of the 4 following reasons.   You are typing your APP login information...

If you get errors when trying to install our app(s)

**If you get a "App Not Installed" error after trying to install:  JL ENTERTAINMENT APP STORE...

If Your Service Has Buffering Issues

Here are all possible reasons for buffering / Lagging Any questions regarding JLVOD app can not...