This can only mean one of the 5 following reasons.
1)DO NOT SKIP - Check our server status (We post here is there are any issues on our end.
Always do these steps especially number one above before messaging us
Link to the server status page:
https://jlhosting.ca/serverstatus.php//
2)You are typing your APP login information in wrong (Cap Sensitive) L, l, i, I O 0 all look similar so make sure you're typing the right letters
-This is not your website login information, it is your iptv services info that was sent to you at sign-up in an email called "Your IPTV Service Info"
3)You are typing your login information into the wrong service
-if you do not know which service you purchased. Log into the website and click on "my services"
4)You are not using the most up to date app
-You MUST be using the most up to date app or you will get errors trying to log in. Most up-to-date apps are always available in our app store. If you have an out dated app it will need to be uninstalled before installing a newer one
**If it is a VOD app
1)you can only log into a specific amount of devices. To change to a new device you will need to let us know you have a new device. , (Old device will no longer be able to log in)
2) If you have not been updating it a lot it's out of date
5)VPN:
If Using a VPN you may need to switch cities multiple times until you find one that allows iptv logins
-(Turn your vpn off then try to log in to see if this is your issue)
If your Internet Provider is blocking IPTV you will need a VPN to login and or watch
t
Unplugging Your Modem Power Sometimes can fix this if there are leftover packets stuck in your modem from a previous login attempt
